This online complaint filing system will encourage more women to speak up about harassment at the workplace and get quick redressal.

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The cab service provider has reportedly fired more than 20 people following an internal investigation into harassment claims.

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With the internal environment already boiling due to Susan Fowler’s allegations, the company had to take stern decisions to avoid further blow-ups

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The state labour department has imposed a monthly penalty of Rs 50,000 for five years on the accused after the company’s internal committee failed to act on the complaint.

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It is common for companies to try and wriggle out of the situation and avoid legal processes, instead of being compassionate with the complainant. In fact, they even tactically encourage the complainant to reconcile or quit.

Published in Research