After a successful stint with Tata Motors that lasted two years and nine months, Ratna Joshi has now taken on the role of senior general manager-human resource, Mahindra and Mahindra (Automotive and Farm Equipment Business). This is not Joshi’s first association with Mahindra and Mahindra (M&M). In fact, the longest stint of her career so far was with M&M from 2010 to 2021, after which she did a brief stint with Cipla before joining Tata Motors, as GM-Customer Excellence Academy, in November 2021.
Having begun her career as Unit HR business partner, Shoppers Stop in 2005, this MBA holder in human resource management from Nirma University, Ahmedabad, joined Reliance Digital as HR business partner in 2006. There, she was a part of the talent-acquisition team, handling operations, talent acquisition and onboarding.
She then moved to Tata Motors, as HR business partner for a little over three years, in 2007.
Joshi, who calls herself a lifelong learner, joined Mahindra & Mahindra in 2010, as an HR business partner. By 2013, she had become the lead – learning and development (L&D), talent management and organisational development (two-wheeler sector). In this role, she was responsible for the organisation-wide L&D interventions, talent management, engagement and OD interventions. Five years later, she went on to head L&D (DGM) for M&M’s automotive and farm equipment sectors.
In this position, she drove the business results through ‘strategic capability building’ by leading the design and delivery of learning interventions for 15000 employees located world-wide. She lead the ‘strategic road map of digital learning ecosystem’, to re-invent learning delivery, by bringing together technology, content providers, and the in-house digital content creation cell. She successfully leveraged analytics and developed a clear plan for learner re-orientation / communication, to make the shift happen.
As an L&D leader, building disruptive, human-centred L&D solutions, capable of steering the organisation forward with the right skill-sets and mind-sets by leveraging technology and AI, are her forte.
HRKatha wishes her all the best for her second innings at M&M.