Author: Radhika Sharma | HRKatha

People are raving about the AI chat bot, ChatGPT. Its interactive features and in-depth responses have taken the internet by storm. While the bot is definitely capable of helping organisations in certain ways, the HR department may stand to gain significantly by it. So, how can ChatGPT help or benefit various HR activities? “The AI bot is surely capable of managing and accomplishing the fundamentals of base HR processes,” feels Prabir Jha, founder & CEO, Prabir Jha People Advisory Provides answers: With its interactive nature, ChatGPT can give answers to the ‘What’, Why’ and ‘How’ of various HR tasks. For…

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The series of layoffs that have swept across large technology companies, such as Google, Amazon, Microsoft and Meta, have created an abundance of talent in the market. Talent of this level is hard to come by under normal circumstances. Therefore, it is natural for organisations to make the most of this opportunity and try to hire the laid off employees, especially the specialist talent. The first criterion for selection, however, would definitely be ‘skills match’. The most skilled and talented person who fits the role, will be preferred and shortlisted. However, in a situation, where two or more people are…

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Post Twitter’s acquisition by Elon Musk, the social-media company has been on a layoff spree. Not only did the Company fired many people from the top management, including CEO Parag Agarwal, the employee strength has been reduced from 7,500 to a mere 2,300 in the last three months. However, hopefully, the status quo will change and things will turn around in some time, allowing the Company to get into hiring mode. The big question is, ‘Who will join the Company now?’. Given the manner in which Twitter’s employee-value proposition has nose-dived, the platform will need talent super soon to manage…

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Creating HR practice groups can be an effective way to tackle specific and cross-functional HR priorities. It involves grouping employees with similar expertise and responsibilities together for a more superior approach to resolving HR challenges. These groups can help prioritise a lot of responsibilities such as talent management, employee engagement, compensation and benefits or compliance. ADVANTAGES Such special practice groups come with a lot of benefits. Collaboration & engagement: “The top-most advantage of having such groups is the cross-functionality that leads to increased collaboration in the organisation,” says Pradyumna Pandey, CHRO, Mother Dairy. Cross-functional HR practice groups can bring employees from…

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Although different terms, ‘attrition’ and ‘resignation’ are similar concepts. Both have a common outcome — loss of talent for the company. Hence, the two terms are often used interchangeably. As Ajay Tiwari, senior VP-HR, Lupin rightly puts it, the two terms are flip sides of a coin. ‘Attrition’ is a more general term that encompasses all types of employee turnover, while ‘resignation’ specifically refers to employees choosing to leave their job. “At the end of the day, whether it is ‘attrition’ or ‘resignation’, the company is losing people,” observes Manish Majumdar, head – HR, EMS, Centum Electronics. Both terms suggest…

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Employee satisfaction has always been a key indicator of a healthy and productive workplace. It was also said that employees with high satisfaction level rarely quit. However, this saying doesn’t hold true any longer. Satisfaction doesn’t guarantee long-term employee loyalty. Even satisfied employees may wish to leave for various reasons, and hence, talk of quitting despite everything appearing to be going well for them at the workplace. While the reasons why satisfied employees may choose to leave an organisation could be professional or personal, Udbhav Ganjoo, head – HR, global operations, Viatris, points out, “The age, tenure and specialty of the…

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Productisation of HR services is the process of packaging HR services and offerings into a structured and easily-consumable format, similar to how a product is sold in a store. It offers a clear and concise set of options to address common HR issues. Using these, HR professionals can more efficiently manage their workload and better allocate their time and resources. There are several reasons why organisations may choose to implement productised HR services. It involves developing a range of pre-packaged offerings that address common HR issues, such as onboarding, performance management and employee development. These offerings can include training workshops,…

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Achievement addiction, also known as success addiction, is a term used to describe people’s intense drive to succeed and constantly achieve their goals. In a fast-paced organisational environment it helps employees to stay productive and highly result driven. “Employees who are highly motivated to achieve are more productive, as they are driven to work hard and accomplish their goals,” feels Pallavi Poddar, CHRO, Fenesta Windows. Focus on achievement can lead to a desire to continuously improve and excel, which can result in better performance in the long term, ensuring success. Another positive trait is developing a sense of accomplishment. This…

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Resumes should be error free. The language used should make them stand out. They should contain keywords. They should not have any grammatical mistakes. How many times have we heard such advices? With job seekers and employers adapting to new technologies and changing job markets, resume trends are constantly evolving. Therefore, it is important to stay updated when it comes to the latest resume trends. Here are some trends to anticipate in the New Year. Unmesh Rai, VP- human resources, Piramal Enterprises More market-driven approach Resumes present the professional journey of job seekers, showcasing their story effectively. Hence, in 2023,…

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How inclusive a team is depends on the leadership. Inclusive leaders take their team members along with them, irrespective of their culture, gender, faith, orientation or belief. They treat all team members as equal, regardless of the nation, region or state they belong to, or their views and thought processes. Leaders are the ones who make people feel valued and included in an organisation. Humility, empathy and curiosity, self-awareness, adaptability, and being collaborative are some common characters of an inclusive leaders. But what makes some inclusive leaders stand out and be more successful than the remaining. The first thing that…

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In this age of specialists, the demand for professionals with specific skillsets has grown across companies and sectors. Why is there a need for such talent possessing specific skillsets? To meet the requirements of certain roles or projects or just to fulfil a business demand because of the life stage the company is in. Whatever the reason may be, the important thing is to fill the skill gap at the earliest. An organisation following the traditional approach would probably place an ad or hire a consultant to help identify a person with the requisite skillsets. However, this approach is not…

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Retention of employees is a common practice. In fact, with a shortage of critical talent, companies are quick to make a counter offer and try to lure the employee to stay back. As a counter offer, companies often offer a raise, a merit increase, bonus, or an opportunity to move to another team. Counter offers may help resolve an immediate problem; however, how healthy this practice is in the long run is questionable. “When a talented employee leaves the organisation, after having stayed put in the company for a considerable amount of time, it is often better to let them go,”…

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This is the dawn of GenZ, a more digitally native generation. It’s been a few years since this new generation has entered the workplace and they have brought in their own knowledge, their experiences, and new perspectives to the workplace. Slowly they have started influencing and changing  workplace practices and culture. “We get a new and fresh perspective on work as the new generation steps forward into the corporate culture, and GenZ is one undeniable force in shifting the same,” states Uma Rao, CHRO, Granules India. With a different approach and perspective for every problem, they bring in some freshness.…

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The very thought of ‘layoffs’ can be scary for any employee today. It is a term that no employee wants to hear during their tenure. However, this is the bitter reality that has truly manifested after the COVID-19 pandemic and the slowdown that followed. It impacted innumerable jobs and roles. There are many online platforms today where people can seek jobs, says Tanasvi Mishra, former CHRO, Strides Pharma and VP & head of human resources at Endo International. It is easy for job seekers to set up an account and try to find a relevant job. Sometimes, they may find the perfect opportunity in…

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Getting a call from one’s previous employer is quite flattering. It makes one feel appreciated and needed. However, if one begins to contemplate returning to work for a previous employer, many doubts may arise in the mind making the decision a very difficult one. Generally, “Employers very much embrace boomerang talent,” says Biswarup Goswami, CHRO, Gujarat Chemicals. They tend to welcome back employees who have been part of the achievers’ list in the organisation. After all, quality talent is rather scarce, and it takes a lot of time to build a new pool. Therefore, it is great to have the…

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As a calming counterbalance to a crazy world, we are predisposed to seek out those who are similar to us, personally or professionally. On the face of it, there are numerous benefits of working with a homogeneous team: quick decision making, smooth discussions, and high levels of cooperation and collaboration. “Homogenous teams are quick to take decisions as they’re more like minded. Therefore, they may be able to pull the organisation out of a crisis really fast. However, it works only in the short-term,” shares Kamlesh Dangi, group head-human resource, Incred. Homogeneity in the team may make people feel more…

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An ideal team is always a heterogeneous mix of people with different beliefs and mind-sets. That means, there will be very negative people co-existing with some neutral team members as well as some optimistic and even overly optimistic team members. While it is best to avoid negativity and discourage negative team members altogether, the overoptimistic ones have their advantages as well as disadvantages. Unmesh Pawar, CPO, Dentsu India, South Asia, believes that over-optimistic individuals bring in a lot of energy to the team. “They definitely kill it when it comes to innovations. They help harness creativity because they tend to…

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Encouragement at the workplace is the most underrated concept. Is it necessary? Yes, of course. Is it provided? No, not really. Leaders today also need to be CEOs, that is, chief encouragement officers. They should be able to inspire their people to make the cut, day in and day out. It took a pandemic to make managers understand that monetary benefits alone are not encouragement enough, to motivate people every day. The significance of mental well-being actually caught everybody’s attention during and post COVID-19. Given the increasing workload and the surging rate of burnout, the time is just right for…

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Transferable skills, also known as ‘core skills’ or ‘soft skills’, are developed by people over time. These skills not only add versatility to an individual’s overall profile, but can also add significant value to one’s career and life. Some common examples of transferable skills include communication skills, leadership qualities, exceptional analytical skills and so on. Unlike technical skills that are always changing, these make one more agile. These skills not only help in personality development, but are crucial when an individual is looking to fit into a role in a territory that he hasn’t explored before. These also stand one…

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DCM Shriram Group has new faces in its leadership rank. While Hameed Jung has joined as vice president and group learning head, DCM Shriram, Pallavi Poddar has joined as CHRO, Fenesta Building Systems, which is also part of the DCM Shriram Group. Talking to HRKatha, an enthusiastic Poddar says about her joining, “Fenesta is an established big brand that definitely needs focused attention. Since it is highly manpower oriented, we do need the right capabilities to not only bring focused skills on the platform, but to shape its next growth trajectory”. Poddar, who is a commerce graduate from Kanpur University,…

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