Amazon introduced a programme that gives employees complimentary coffee, including lattes and cappuccinos, from the coffee shops in their Seattle and other office locations. This peek was aimed at motivating employees to return to the office.
Despite facing multiple rounds of layoffs and transitioning from remote work to a mandatory three-times-a-week office presence, Amazon initially retained the perk of free coffee. However, earlier this year, the company quietly began placing signs in the cafes, discreetly hinting that the complimentary coffee benefit would be discontinued.
The free coffees were initially scheduled to be discontinued in January, creating uncertainty among employees regarding the fate of this much valued and enjoyed benefit. However, in a last-minute reversal, Amazon decided to extend the availability of free coffee for just under a month.
Approximately 10,000 employees had appealed to Amazon to reconsider this decision, highlighting that the perk played a crucial role in enhancing productivity, boosting employee morale, and fostering the in-person collaboration that the company sought to achieve with its return-to-office policy. The reversal offered temporary relief for employees who had grown accustomed to the perk and underscored the influence of collective employee feedback on company decisions.