The yearly employee-engagement survey at Dell, aptly called ‘Tell Dell’ has revealed that Dell has scored poorly when it comes…
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While the level of customer engagement is seen as an important metric to plan business strategy, measuring the level of employee engagement is left in hindsight.
Most often than not, employers do not understand how to improve the engagement of the organisation and where to start.
The employee net promoter score helps measure employee loyalty and engagement within an organisation