Having already laid off about 27,000 employees since the beginning of 2023, Amazon and its subsidiaries are continuing their layoffs into 2024 now. The latest to execute job cuts is Amazon Health Services. Hundreds of employees are expected to be rendered jobless at One Medical chain, which is a membership-based primary care platform, as well as Amazon Pharmacy.
The laid-off employees will be given support in terms of money and benefits. They will also be helped with outplacement. Additionally, they will be allowed to apply for new roles within Amazon too.
It is pertinent to mention here that One Medical, which also offers virtual care and in-person care services, was acquired by Amazon in an over three billion dollar deal in February, 2023. Amazon Pharmacy, on the other hand, was launched earlier, in 2020, post acquisition of Pill Pack about two years before that. Pill Pack used to be a firm that offered prescription-by-mail service.
Neil Lindsay, senior vice president, Amazon Health Services, has reportedly informed the employees that the company is looking at areas where its resources can be relocated and invest more in innovations and experiences that will have a direct effect on the stakeholders, that is, the platform’s members, patients and customers.
The healthcare businesses have witnessed growth with customer satisfaction reaching more than satisfactory levels for Amazon Clinic. Therefore, Amazon will continue its efforts to simplify the healthcare process and system, say media reports.
